Delivery and return

Shipping

Shipping of Box subscriptions

Shippings costs are included in the box price.  Prices vary based on your shipping country.

Shipping of e-Shop orders

Shipping costs are computed automatically based on : the country of delivery, the number of products, the weight of the products and the amount of the order.

Shipping costs are free to any order higher than £100 in European Union and Switzerland.

Shipping are done through “La poste”

Customs duty

For shipping outside of EU, customs duty are due as soon as the parcel reach the destination country. Customs duty are at your charge. We can’t manage or estimate these taxes, because customs policy vary widely from a country to another. Please contact your local custom office for more informations.

Returns

Everybody can make a mistake…. in case of problem or unsatisfaction, you can return your products according to the following terms:

Box returns

You can return your first Box within 14 days after reception. Products must be returned unused in their original packagings.

E-shop order returns

You can return your products within 14 days after reception.

Customs duty, shipping costs and foods

We can’t refund foods and alimentary products.
Refunds do not cover shipping costs and customs duty.
Shippings costs for returned products (as well as eventual customs duty) are at your charge.
Any return against reimbursement in will be refused.